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You’ll get the BEST guarantees in the Frederick County Areas! Our Iron-Clad Guarantee
100% Satisfaction Guarantee: If you’re not thrilled with the cleaning, we’ll promptly return to re-clean any areas of concern—no questions asked. If you’re still not satisfied, we’ll refund your money in full.
7-Day Spot Return Guarantee: If any normally removable spots return within 7 days of cleaning, we’ll come back out and re-clean them at no charge.
Important Note on Stains: Some stains—especially those treated with store-bought cleaners or deeply set into the fibers—may be permanent. We’ll always do our best, but not all stains can be removed. If we spot a likely permanent stain, we’ll let you know during the service. These are not covered by our 7-day spot return guarantee.
From the owner, Bill Emshoff- “At Express Carpet Cleaners Inc, I personally guarantee you’ll get the best cleaning in the Frederick County area, or we’ll re-clean it FREE. If you’re still not happy, you get a 100% refund. How fair is that?”
In-Plant Rug Hand Washing is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall-to-wall carpet. Our company cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough Ten Step Cleaning System to get maximum soil and spot removal. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location.
We Specialize in Pet Urine Removal!
What to expect
Pre-Inspection and Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop It by our shop.
Dry Soil Removal (Rug Badger)
Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a Rug Badger, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.
Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
Shampoo
Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides orwashed in a wash pit designed especially for Oriental Rugs.
Rug Revolution ProStar SS
The Rug Revolution ProStar SS is one of the most advanced Centrifuge Rug wringers ever developed for extracting water out of area rug. It starts by spinning slowly while rinsing your fine rugs with fresh cool water until it runs clear. Then the water is stopped and the revolution is turned up to 1300 RPM to extract 98% of the water, allowing for extremely quick dry times.
Dry
Once the soil, and specialized cleaners are rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Upon delivery, we will lay the rug for you.
